Your privacy is important to us. This policy explains how Grandma's Kitchen Montourfalls collects, uses, and protects your personal information.
Grandma's Kitchen Montourfalls ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website grandmaskitchenmontourfalls.com, dine at our restaurant, make reservations, or interact with our services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our services.
This policy applies to information we collect on this website, through phone calls or text messages, when you visit our restaurant, and through any other interactions with Grandma's Kitchen Montourfalls.
We collect several types of information from and about users of our website and restaurant services, including:
Information that identifies you personally, which you voluntarily provide when you:
| Information Type | Examples | Purpose of Collection |
|---|---|---|
| Contact Information | Name, email address, phone number | To confirm reservations, send updates, respond to inquiries |
| Reservation Details | Date, time, party size, special requests | To manage your dining reservations and accommodate preferences |
| Payment Information | Credit card details (for deposits or catering) | To process payments for catering or special events |
| Dietary Preferences | Allergies, dietary restrictions | To ensure your safety and dining satisfaction |
| Birthday/Anniversary Dates | Special occasion dates | To offer special promotions and make your visit memorable |
As you navigate through and interact with our website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
We use the information we collect about you or that you provide to us for various business purposes, including:
We will not sell, rent, or lease your personal information to third parties unless we have your permission or are required by law to do so.
We process your personal information based on the following legal grounds:
We may share your information in the following circumstances:
We may share your information with third-party service providers who perform services on our behalf, such as:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., health department inspections, court orders).
If Grandma's Kitchen Montourfalls is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
We may share your information with third parties when we have your explicit consent to do so.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.
Our security measures include:
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach, we will notify you and any applicable regulator when we are legally required to do so.
Depending on your location, you may have certain rights regarding your personal information, including:
To exercise any of these rights, please contact us using the information provided in the "Contact Information" section below.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
We use the following types of cookies:
Our website may contain links to other websites that are not operated by us, such as our social media pages, reservation platforms, or review sites. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our services are intended for individuals of all ages, and we welcome families at Grandma's Kitchen. However, we do not knowingly collect personally identifiable information from children under 13 without parental consent. If you are a parent or guardian and you are aware that your child has provided us with personal information without your consent, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
If you provide your phone number and consent to receive SMS/text messages from Grandma's Kitchen Montourfalls:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
If you have any questions or concerns about how we handle your personal information, or if you wish to exercise your privacy rights, please don't hesitate to contact our team. We're here to help!
Contact Us